Introduction

Nova Concrete & Construction Contractors (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, novaconcreteconstructioncontractors.com, or use our concrete installation, concrete repair, foundations, driveways, patios, retaining walls, and general construction services. By using our website and services, you consent to the practices described in this policy.

Information We Collect

We may collect the following types of information:

Personal Information: Name, phone number, email address, and service address

Communication Data: Messages, call records, SMS interactions

Technical Data: IP address, browser type, device information

Usage Data: Pages visited, time spent on site, and interactions

How We Use Information

We use your information to:

Provide concrete installation, concrete repair, foundations, driveways, patios, retaining walls, and general construction services

Respond to inquiries and provide estimates

Schedule appointments and send service updates

Improve website functionality and customer experience

Comply with legal and regulatory requirements

SMS & Phone Communications

By submitting your phone number through our website, you consent to receive calls and SMS messages from Nova Concrete & Construction Contractors, which may include appointment reminders, service updates, estimate notifications, and promotional offers.

Message frequency may vary

Message and data rates may apply

You can opt out at any time by replying STOP

For assistance, reply HELP or contact us directly

Your consent is not a condition of purchase. We comply with the Telephone Consumer Protection Act (TCPA), applicable FCC regulations, and all other federal and state communication laws.

Cookies

We use cookies and similar technologies to improve your browsing experience, analyze website traffic, remember user preferences, and enhance website functionality. You may disable cookies through your browser settings at any time.

Sharing Info

We do not sell your personal information. We may share information only with:

Vendors and service providers who assist with business operations

Communication and marketing platforms used for customer communications

Government agencies or legal authorities when required by law

All third parties are contractually required to protect the confidentiality of your information.

CCPA Rights

If you are a California resident, you have the right to:

Know what personal information we collect

Request access to your personal information

Request correction or deletion of your personal information

Opt out of the sale or sharing of personal information (we do not sell personal information)

Receive equal service regardless of exercising your privacy rights

To exercise these rights, contact us using the information below.

GDPR Rights

If you are located within the European Economic Area (EEA), you have the right to:

Access your personal information

Correct inaccurate or incomplete data

Request deletion of your personal information

Restrict or object to certain processing activities

Request data portability

Withdraw consent where processing is based upon consent

To exercise any of these rights, please contact us.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While we take appropriate security measures, no system can guarantee absolute security.

Contact Info

Nova Concrete & Construction Contractors

Phone: (216) 677-4815

Address: 800 W Saint Clair Ave, Cleveland, OH 44113

Website: novaconcreteconstructioncontractors.com